About Our Story
About US
Merchandise will be billed at prices prevailing at time of shipment. Prices are subject to change without notice
Z-Commerce Company Inc. will not be liable for product shortage or damage not noted by you on your delivery receipt and reported to Z-Commerce within 48 hours of receipt! Inspect your shipment and count all cases/pieces (not pallets) immediately at the time of delivery while driver is present. Carefully check this count against the freight bill piece count. All freight shortages, damages, or evidence of tampering must be noted on the freight bill at the time of delivery.
Return Goods
PRIOR APPROVAL is necessary before merchandise can be returned. Only product in saleable condition in factory sealed cartons will be accepted . A 15% restocking fee may be assessed. All returns must have prior approval before being shipped back to VG Supply. Any goods returned without approval will not be refunded.
NO RETURN OF GOODS SHIPPED TO AMAZON: We cannot take back any goods shipped to Amazon due to the fact that all UPC barcodes get covered up by Amazon labels.
-
Orders go right to your point
-
Provide in-person pickup, & delivery by professional
-
Offer in-person diners self serve, contactless
OUR CUSTOMERS: AT THE HEART OF EVERYTHING WE DO
At Z-Commerce, we believe that our customers are the cornerstone of our success. Our journey is intertwined with the diverse stories of businesses we serve across the country. Every decision we make, every innovation we introduce, and every service we offer is designed with one goal in mind: to support and elevate the success of our valued customers.
OUR COMMITMENT TO YOUR SUCCESS
Our dedication to our customers goes beyond just offering products or services; we strive to be a partner in your success. Here's how we pledge to support you:
TAILORED SOLUTIONS
Understanding that each business has its unique challenges, we offer customized solutions designed to meet your specific needs and objectives.
UNWAVERING SUPPORT
Our customer service team is here to assist you at every step. Whether you need help troubleshooting an issue or seeking advice on how to maximize your benefits from our services, we're here for you.
CONTINUOUS INNOVATION
We are committed to innovation that matters. By constantly enhancing our offerings and integrating your feedback into our development process, we ensure that our solutions evolve to meet your changing needs.
EDUCATIONAL RESOURCES
Success in today’s world requires more than just a great product or service; it requires knowledge. We're here to provide a wealth of resources, from product knowledge to social media marketing tips, to help you stay ahead of industry trends and grow your business.